Last Updated: 08/06/2025
1. Introduction
Welcome to NJP BIKE RENTAL (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the “Services”).
Our business is located Near Punjab & Sind Bank New Jalpaiguri Station Road, Ward No. 35, Bhaktinagar, Siliguri, West Bengal, India, offering bike and car rental services.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register for our Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
• Personal Identification Information: Name, address, email address, phone number, date of birth, driver’s license details, Aadhaar card or other government-issued ID.
• Payment Information: Payment card details (credit/debit card numbers), billing address, and other payment-related information. Note: We typically use third-party payment processors and do not store full card details.
• Vehicle Usage Data: Rental history, vehicle preferences, mileage, GPS location data (for safety and recovery purposes, where applicable and disclosed), and accident reports.
• Technical Data: IP address, browser type, operating system, referring URLs, device information, and usage patterns when you interact with our website.
3. How We Use Your Information
We use personal information collected via our Services for a variety of business purposes described below:
• To facilitate account creation and logon process.
• To process your bookings, reservations, and payments for bike and car rentals.
• To manage your account and provide you with customer support.
• To send administrative information to you, such as information regarding our services, changes to our terms, conditions, and policies.
• To communicate with you about promotions, special offers, and other news about our services (with your consent, where required).
• To improve our website, services, marketing, and customer relationships and experiences.
• For security purposes, such as fraud prevention, vehicle recovery, and ensuring the safety of our customers and vehicles.
• To comply with legal obligations, such as responding to legal requests from authorities and enforcing our agreements.
4. Information Sharing and Disclosure
We may share your information with third parties in the following situations:
• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable, or provide details here).
7. Third-Party Links
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Services are not intended for use by children under the age of 18 (or the applicable minimum driving age). We do not knowingly collect personally identifiable information from children under this age. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, you may contact us at:
NJP BIKE RENTAL
Near Punjab & Sind Bank, New Jalpaiguri Station Road, Ward No. 35,
Bhaktinagar, Siliguri, West Bengal, India
Email: njpbikerental@gmail.com
Phone: +91-9749866926